Customer overview

Sree Narayana Mandira Samiti (SNMS) is a member organization serving its community in Mumbai and Navi Mumbai, India. This case study covers how SNMS approaches member database management with Membroz, bringing member profiles, family records, events and digital member services into one connected system.

Key challenges

• Centralized member information: Maintaining accessible and organized member profiles.
• Family records: Associating relevant family information with the appropriate member records.
• Events and participation: Organizing events and making relevant information available to members.
• Digital registration: Connecting website forms with member registration or enquiry workflows.
• Member accessibility: Providing convenient access to supported services through a mobile app.

Our approach & solution

• Member profiles: Maintain structured member information in a centralized Membroz database.
• Member family management: Associate family records with the appropriate member profile, subject to configured data relationships and permissions.
• Event management: Organize activities and make relevant event information available to members.
• Venue booking: Support reservations for eligible facilities or spaces according to availability and organization rules.
• Website form integration: Connect submitted website information with relevant registration or enquiry workflows.
• Member mobile app: Provide access to supported membership information, event details and services.

Key takeaways

• Client: Sree Narayana Mandira Samiti (SNMS), a member organization in Mumbai and Navi Mumbai, India.
• Focus: member database management for an association, including family records and events.
• Membroz modules covered: member profiles, family management, event management, venue booking, website form integration and a member mobile app.
• Best fit for: associations, samitis and community organizations that manage members, families and events.

Frequently asked questions

What is member database management software?

Member database management software helps organizations maintain structured member profiles and related information in a centralized system.

Can a member database include family records?

Yes. A membership platform like Membroz can support family-related records when its data model and permissions are configured.

Can associations manage events and venue bookings in Membroz?

Configured event and venue booking capabilities help associations coordinate activities, reservations and related information.

Can a website form connect to a member database?

Website form integration can transfer submitted information into a registration or enquiry workflow when configured.

Why does a member organization need a mobile app?

A member app gives members a digital channel for membership information, event details and supported services.