Billable event
Invoice
Payment request
Payment
Receipt
Member record
Reconciliation.
Conversation operations
From charge creation to a reconciled member record.
Create billing from memberships, bookings, packages and other transactions.- Keep invoices, receipts and payment status connected.
- Give teams a clear view of outstanding and completed transactions.
Product Experience
Turn renewal signals into timely, relevant follow-up.
Key Capabilities
Expiry-Based Messaging
Use configured membership-expiry triggers where enabled.
Renewal Offers
Communicate eligible renewal incentives and next steps.
Upgrade Communication
Explain relevant higher-tier or package options
Owner & Guest Win-Back
Plan re-engagement for inactive owners or lapsed guests where records are available.
Multi-Channel Campaigns
Use configured Email, WhatsApp, SMS and Push channels.
Outcome Review
Review renewal and reactivation results where tracked.
Related Capabilities
Explore other platform capabilities
Every Membroz module is more powerful when connected to the rest of the platform.
Renewal, Upgrade & Win-Back Offers FAQs
Can Membroz trigger membership-expiry messages?
Can it manage timeshare contract renewals end to end?
Can lapsed guests receive win-back offers?
Can offers be different for renewals and upgrades?
Can renewal conversion be tracked?
