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API & Hardware Integration
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POS TerminalThe presence of a POS (Point-of-Sale) system is becoming an important necessity in a business. Whether it be a restaurant, hotel, or gym having a POS system is a must for managing operations and sales. Integration of this system helps understand a business speed up the check-out process for faster conversion of a potential buyer into a loyal repeat customer. Having a functioning integrated POS system brings a world of goods for businesses to grow as it helps bring in revenue faster and more efficiently than the traditional cash-only system.
Attendance is a great way to keep track of your employee’s productivity and efficiency. When you pay salary, you want to make sure that the salary is being well deserved, a business doesn’t need employees that take leaves on the regular. Integrating biometric attendance into your business with software can help you see which employee has been putting in the shift and deserves recognition and which employee needs a talking to.
With smartphones in the palm of every person, it is very easy to incorporate barcodes or QR codes into a company. Barcodes/QR codes can be used on inventory boxes that can help you see the components without opening the boxes with just a scan. Barcodes/QR codes are the best way to manage an inventory of goods with just a scan rather than having to go through boxes and boxes of inventory. It can help in the storage and compartmentalizing of goods in a better way. Moreover, barcode/QR code is becoming an acceptable payment method due to UPI which can be integrated into the POS system.
Membership Card Printer
Integrating a membership card printer into your business ecosystem can help you share membership privileges with your loyal customers. Membership cards can be integrated to understand your customer better. Having a card printer is good for advertising also because these cards can be customized which helps spread word about your company. Integrating the printer can also help you get the number of member customers that are there on your list. It also helps you collect data about your customer which wouldn’t be captured otherwise.
Integration of payment gateway is a B2B integration. Integrating the payment gateway offered by a third-party business with your business helps in accepting payments and makes it convenient for your customers. It also helps you have a wider customer base by helping you accept payments from around the world. Integrating a payment gateway means that your store is open 24/7. It also helps in the faster processing of payments.
Membroz offers a cloud-based messaging platform for your business through Twilio. This helps your customers contact you during office hours to speak to customer service representatives for any queries or resolution to a problem they might be facing. Helping you serve customers faster and more efficiently. After office hours this messaging platform can be used to help customers by linking solution pages for Frequently Asked Questions (FAQ).
CRM Automation Newsletter
Customer relation management is very important for retaining your customers. Once you’ve built an email list of customers that have already availed of your services/products or customers that are interested in your product. Having an automated newsletter can help keep your customers engaged. These newsletters can be used to announce new product/service launches to your customer base. Help build a following before its launch. Newsletters can be used to offer discounts to your loyal customers also further propelling sales.
Social Media Inquiry
If you have a social media page and have a fan following, you’re bound to receive queries and inquiries from customers. Rather than having multiple platforms to pay attention to. Integrating social media inquiries with your business messaging platform can help queries faster by avoiding switching between platforms. Auto answers or solution pages can be linked to frequently asked questions on social media also. Thereby saving your resources for more urgent and priority issues.
IVR or Caller Identification
If your business feels the need to converse with customers rather than messaging them. Integrating IVR can help customer service representatives be available for more important calls. IVR can help computers interact with customers through keypad interaction and voice recognition. Integrating IVR can help divert calls as per the rules set by you. Integrating IVR can help customers access help without limit and it also helps your business provide better customer service improve your business's image.
Collect payment online, view reports, reminders for renewal, easily communicate with members with integrated email and communication tools.
Payment & Billing
Easy and secure access, auto-generate bill based on payment terms, create invoices, receive payments online and keep track of payments.
Booking & Cost Management
Customize your services, booking rules with flexible setup options. View an entire booking, set special discounts for services.
Member Mobile App
The client can register, make a booking, get instant confirmation & make payment. Submit inquiry & service feedback on the mobile app.
Account & Finance Reporting
Manage Expenses, Invoices, Bills & Salaries. Generate Balance sheet, Income & Cashflow statement.
Capture inquiry generated from various sources like website, reference, and direct meet. Manage to follow up and closer.
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