Can members ask questions about payments through messaging?
Supported messaging workflows can help teams respond to questions about dues, invoices, payment status and outstanding balances when the relevant data is available.
Can I share payment links in a conversation?
Payment links can be shared where the payment workflow and connected messaging channel support link delivery.
Can members receive failed-payment reminders?
Failed-payment notifications can be configured where payment status events and messaging integrations are available.
Can members pay directly within a messaging conversation?
This depends on the payment provider, channel capabilities and supported checkout experience. A conversation may instead direct the member to a secure payment page.
Can staff see whether a payment has been completed?
Payment status can be displayed when the payment integration supplies transaction updates and the staff interface has permission to access them.