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Initiate Refund to Member Payment:
User can initiate refund for the member payment by following simple steps mentioned below.
To Initiate Refund
1. Search the member for which you want to initiate refund by entering Member Number, Name or Mobile Number. User will be taken to member work space.
2. Navigate to ‘Action‘ > ‘Cancel & Refund’ option.
3. Select the Receipt entry for which you want to initiate refund.
4. Enter ‘Refund Amount‘, ‘Transaction Id‘, select ‘Refund Date‘ and ‘Mode of Payment‘.
5. Click on ‘Refund‘.
Refund initiation gets submitted successfully.